How Chatbot Automates HR Process?

The virtual assistant denoting the company’s HR department is a chatbot. Several HR operations, such as onboarding, recruitment, driving, and other experiences, automate through chatbots. We can formulate better conversation and coordination among employees in the workplace using chatbots. The business work starts from sales to customer management to automate through these chatbots. Human resource is a great business source of chatbots to manage different options, including sites, texts, applications, and more. The job of HR lightened with the use of chatbots in human resources. Using a chatbot as an HR medium, each team can evaluate the progress of duties shared among employees.

Below are ways that Katpen Innotech Solutions has come up with to enhance employee experience using HR chatbots:

Recruitment Procedure

HR chatbot is necessary to digitize the recruitment process. It assists you in sorting out resumes, scheduling interviews, tracking the recruitment process, and accessing interview experience feedback. The applicants’ data automatically gather through AI-powered HR chatbots and get relevant information per personalized engagement. A company’s recruitment quality process enriches easily with the use of chatbots.

Onboarding

By structuring the company operations, we can easily organize onboarding for fresh candidates. All data sources are available to employees once connecting with an HR representative or organize a digital inductions process. You must join employees on an important messaging platform, explain increment steps, and introduce teams or other procedures.

Compared to physical onboarding, it saves a lot of time, and processing covers within a short period.

HR Operations

Few HR procedures take place in the company, including leave management, employee expenses, payroll, or policy information. It is easy to keep track of employees’ leaves using a chatbot and move forward with further processing in a company. Additionally, employees can update necessary bills to be reimbursed. Each business can use these to compute overall company and employee expenses. At the required time, chatbots quickly gather and store data securely. Some of these data consist of payroll and policy information of a company. Using HR chatbots, employees can obtain vital information more conveniently.

Employee Feedback
We can use chatbots to request employee feedback instead of long-end feedback surveys. Chatbots gather feedback by communicating with workers and analyzing or storing information. They suggest respective strategies and suggestions to workers for work-life balance. Overall internal company engagement enriches through chatbots. It is helpful to distribute work within HR and manage the privacy of sensitive data in a company.

Contact Katpen Innotech Solution and benefit from your well-structured chatbot to enhance seamless communication in all organization channels. Our team is ready to inboard you and ensure your HRMS software is running well, maintained, and updated frequently.